Strata & property management

One maintenance partner across your entire portfolio.

Responsive property maintenance for strata managers, body corporates and property managers across Greater Sydney, simplifying contractor management with cleaning, grounds and facilities under one accountable provider.

Why it matters

Fewer contractors, less chasing, clearer reporting.

Strata and property managers juggle multiple buildings, multiple trades and multiple owners, and every unmanaged contractor is another thing to chase. Consistent presentation protects property value and owner satisfaction, while responsive maintenance keeps small issues from becoming complaints at the next committee meeting.

One provider, every stream

Cleaning, grounds and facilities under one agreement.

Minimal disruption

Works scheduled around your operations and access.

Triple-ISO systems

Delivered under ISO 9001, 14001 and 45001 certified systems.

650+ sites

Facilities maintained across Greater Sydney since 2002.

What Star brings

Built for managers running multiple buildings.

Integrated delivery
One provider coordinating cleaning, grounds and facilities across single or multiple sites, so you manage one relationship, not five trades.
Systems-led scheduling
Works planned, tracked and reported through our operations system, so nothing slips between visits, sites or crews.
Responsive when it counts
Reactive and urgent call-outs attended with clear timelines and completion confirmation, so problems don’t become complaints.

How we work

Everything your buildings need, from one provider.

01

Site assessment

We walk the site and map cleaning, grounds and facilities needs against how you operate.

02

Program design

Inclusions, frequencies and reporting agreed and scheduled around access and safety.

03

Coordinated delivery

Trained, supervised crews deliver across streams, tracked through one operations system.

03

Reporting & review

Clear reporting and completion confirmation, with ongoing review as your sites change.

One trusted partner

Everything your buildings need, from one provider.

Managing five separate trades is five points of failure and five sets of paperwork to chase. We coordinate cleaning, grounds and facilities maintenance under a single operational system, with one team, one schedule and one set of compliance documentation.

Cleaning
A consistent standard your occupants notice and your stakeholders remember, across commercial, government, healthcare and strata sites.
GROUNDS

External environments that present well and stay safe, scheduled to site requirements and managed through our operations system.

FACILITIES
Preventative programs plus reactive and urgent call-outs, attended with clear timelines and completion confirmation.
One relationship. One schedule. One set of compliance documentation.

Compliance & operational requirements

Compliance and access requirements, handled.

Managing works across multiple buildings means managing compliance across all of them. We operate under certified systems, with contractor compliance managed through CM3, Rapid Global and Sine, insurances current, and documentation maintained and available without being requested, so you have one accountable provider instead of many.

Good maintenance is the kind you never have to think about.

Request a capability pack, or book a site walk-through with our operations team.