Integrated Facility Services — Greater Sydney

Maintained properly.
Every site. Every time.

An integrated facility services partner for Greater Sydney’s most demanding sites. Cleaning, grounds and facilities maintenance, run on certified systems and 24 years of operational know-how, so you can stop managing contractors and start managing outcomes.

+20 years

Delivering integrated facility services across Greater Sydney since 2003.

+650 sites

Properties under active management. Commercial, government, strata, and council.

ISO certified

Certified to ISO 9001:2015, ISO 14001 and ISO 45001 standards.

Fully compliant

WHS-managed, fully insured, with police-checked and supervised crews.

What Star Know-How means

Anyone can quote a site. Star Know-How makes sure it's actually maintained.

It’s the operational knowledge that takes over 2 decades to build and can’t be improvised. It resolves into four things we get right, every site, every visit.

01 / STAR KNOW HOW

Know the site

We understand what government, healthcare, aged care, education and strata environments require before we’re asked.

02 / STAR KNOW HOW

Know the systems

Triple-ISO certified, internally audited, reported. Compliance documentation maintained and available without being requested.

03 / STAR KNOW HOW

Know the standard

Trained, supervised crews who don’t cut corners. Not between visits, not between sites, not between crews.

04 / STAR KNOW HOW

Know the follow-through

Proactive communication and documented accountability. Issues are surfaced before you have to chase them.

Service streams

Three service streams, one accountable provider.

Cleaning

Commercial cleaning

A consistent standard your occupants notice and your stakeholders remember.

Recurring and high-compliance cleaning across commercial, government, healthcare, aged care, education, strata and industrial sites.

Grounds

Grounds maintenance

External environments that present well and stay safe.

Mowing, gardening, landscaping, tree services, mulching and site clean-up, scheduled to site requirements and managed through our operations system.

Facilities

Facilities maintenance

Fewer surprises, less disruption, a clear record of every job.

Preventative programs plus reactive and urgent call-outs, attended to with clear timelines and completion confirmation.

Sector experience

Experience where standards are non-negotiable.

Government

Healthcare

Education

Aged care

Strata

Commercial

Industrial

Retail

Hospitality

Why Star Pproperty Maintenance

One provider.
One relationship.
One accountable standard.

Managing five separate trades is five points of failure and five sets of paperwork to chase. We coordinate cleaning, grounds and facilities maintenance under a single operational system, with one team, one schedule and one set of compliance documentation.